Professional Janome Sewing Machine Servicing & Repairs

Looking for Janome sewing machine repair or Janome sewing machine servicing in Melbourne? At Two Petals, we provide professional servicing, diagnostics and repairs for a wide range of Janome sewing machines, embroidery machines and overlockers.

With extensive hands-on experience repairing Janome machines, we regularly service everything from older mechanical models through to modern computerised and embroidery machines. Whether your machine needs routine maintenance or has developed a fault, we’ll carefully diagnose the issue and recommend the most appropriate repair.

Our goal is to keep your Janome sewing smoothly for many years while providing honest advice and quality workmanship.

Janome Machines We Service

Two Petals services a wide range of Janome machines, including:

• Janome mechanical sewing machines
• Janome computerised sewing machines
• Janome embroidery machines
• Janome combination sewing and embroidery machines
• Janome Memory Craft series
• Janome Horizon series
• Janome HD Series
• Janome overlockers
• Janome coverstitch machines
• Older Janome sewing machines

If you’re unsure whether we can service your model, simply contact us—we’re happy to help!

Routine Janome Servicing

Regular servicing helps maintain stitch quality, reduce wear and identify developing issues before they become expensive repairs.

A routine Janome service may include:

• Complete inspection of the machine
• Internal cleaning and lint removal
• Lubrication where required
• Hook timing inspection
• Thread tension testing
• Feed mechanism inspection
• Feed dog adjustment
• Needle bar inspection
• Drive mechanism inspection
• Electronic function checks
• Firmware updates where applicable
• Stitch quality adjustments
• Safety checks
• Test sewing on multiple stitch types

Every machine is individually assessed, so the work carried out is tailored to its condition and how heavily it has been used.

Janome Repairs

Our workshop repairs a wide variety of Janome sewing machine faults.

Common repairs include:

• Thread breaking
• Bobbin problems
• Machine not sewing
• Skipped stitches
• Hook timing adjustments
• Needle strikes
• Feed dog replacement
• Reverse mechanism repairs
• Thread tension issues
• Sensor faults
• Electronic faults
• Error messages
• Display problems
• Thread cutter repairs
• Presser foot lift sensor issues
• Needle plate sensor faults
• Unusual noises
• Fabric feeding problems

We aim to accurately diagnose the underlying cause of the fault before recommending replacement parts, helping to keep repairs as cost-effective as possible.

Common Janome Problems We Repair

Having repaired many Janome machines over the years, we’ve become familiar with a number of recurring faults.

Some of the issues we regularly diagnose include:

• Reverse lever stuck or not engaging
• “Raise the Needle Bar” error
• “Raise the Presser Foot” error
• Incorrect needle plate warnings
• Broken or worn feed dogs
• Machine feeding fabric poorly
• Thread bunching underneath the fabric
• Hook timing issues following a needle strike
• Thread cutter faults
• Sensor failures
• Stiff handwheel
• Noisy operation
• Skipped stitches

Many of these issues are repairable without replacing the machine, particularly when addressed early.

Janome Embroidery Machine Repairs

We also service Janome embroidery machines, including faults affecting both sewing and embroidery functions.

Common embroidery-related repairs include:

• Thread break detection issues
• Hoop recognition faults
• Embroidery alignment problems
• Tension inconsistencies
• Thread cutter problems
• Sensor faults
• General mechanical servicing

Regular maintenance helps ensure consistent embroidery quality and reliable operation.

Janome Overlocker Servicing

Two Petals also services Janome overlockers and coverstitch machines.

Routine servicing can help restore:

• Smooth stitch formation
• Accurate cutting performance
• Correct differential feed
• Reliable threading
• Consistent tension
• Quiet operation

Whether your overlocker requires a simple service or more extensive repairs, we’ll carefully assess the machine before recommending any work.

Genuine Janome Parts

Where replacement parts are required, we use genuine Janome parts whenever they are available and appropriate for the repair.

Using genuine parts helps maintain the reliability and longevity of your sewing machine.

Janome Remote Technical Support

If you’re experiencing a problem with your Janome sewing machine, Two Petals may be able to help before a repair is necessary. We regularly assist customers remotely with machine setup, threading, stitch selection, tension issues, error messages and other common operating questions. While some faults require workshop attention, many are the result of machine settings or minor adjustments that can often be resolved over the phone or by email, saving you both time and unnecessary repair costs.

Warranty Information

Although Two Petals has extensive experience servicing and repairing Janome machines, we are not an authorised Janome warranty repairer.

If your Janome is still covered by the manufacturer’s warranty, it’s worth considering that servicing or repairs performed by a non-authorised repairer may affect your remaining warranty coverage. If you’re unsure, we’re happy to discuss your options before any work is carried out.

If your machine requires warranty repairs, Two Petals is also happy to work with your original place of purchase to help coordinate the repair process. We can communicate with your supplying dealer, assist with diagnosis where appropriate, and help make the warranty process as straightforward as possible.

For machines that are out of warranty, we provide the same high standard of servicing and repairs regardless of where the machine was originally purchased.

Why Choose Two Petals?

Customers trust Two Petals with their Janome machines because we offer:

• Extensive experience repairing Janome sewing machines
• Qualified in-house servicing
• Honest fault diagnosis
• Genuine parts where available
• Preventative maintenance
• Repairs completed in our workshop
• Friendly technical advice
• Fast turnaround wherever possible
• Ongoing support after your repair

We believe in repairing machines properly and explaining what caused the problem, helping you get the most from your Janome for years to come.

Signs Your Janome May Need Servicing

Your Janome may benefit from a professional service if you notice:

• Thread breaking frequently
• Skipped stitches
• Fabric not feeding evenly
• Reverse sticking
• Error messages appearing
• Machine becoming noisy
• Uneven stitch quality
• Tension becoming inconsistent
• Thread bunching underneath the fabric
• The machine has not been serviced for several years

Routine servicing can often prevent these issues from becoming more significant repairs.